This document provides answers to frequently asked questions about the store portal errors that associates may encounter.
FAQ 1: Why did I get a Progressive Reject AUTH Error?
ANSWER: Progressive most likely did not enter all the required fields in their system when setting up a new store.
FAQ 2: Why did I get an Error 403 – Forbidden error when submitting the application?
ANSWER: IT has to add your store IP Addresses to an unrestricted list.
FAQ 3: Why did I get an Error 400 – Bad Request when submitting the application?
ANSWER: You need to verify that the information you entered in the application, such as the mailing address, is correct or valid.
FAQ 4: Why did I get an Error 403 – Forbidden when submitting the application?
ANSWER: This error would be returned when a Synchrony application is submitted but the Synchrony services are down.
FAQ 5: If I get a Fortiva application Error, should I resubmit the application?
ANSWER: If you do not see that the application was successfully submitted and got an error while submitting, go back into the application and submit it for Fortiva only.
FAQ 6: Why did I get a SOMETHING WENT WRONG CONTACT ADMINISTRATOR error?
ANSWER: MagixStage is experiencing a connectivity issue or there is Network issue, such as it being slow..
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