Credit And Debit Tender

Q:  For credit tenders do I need to see a customer’s ID

 A: If the tender amount is $1,000 or more or the back of the card is not signed

Q: Can I record the customer’s information?

A: Yes, if you get the customer’s signature on the handwritten sales slip

Q: What is the error message given that allows three attempts on a chipped card?

A: Chip not read

Q: What error message am I only allowed one attempt?

A: DECLINE 

Q: What is the maximum amount for accepting a personal check?

A: $3,000

Q: If my customer is using a personal check for a downpayment what is the Maximum amount I can accept

A: $3,000 is the Maximum amount you can accept

Q: Do I need to get payments by check approved through the verifone?

A: No, unless the customer is paying off the account to make a bigger purchase.

Q: Do I need an approval for a personal check for a downpayment?

A: Yes, all downpayments and cash sales must be approved through the verifone

Q: Do we accept Money Orders?

A: No, we do not accept money for any tender